FAQ

Here you can check the next calls of the ship you are looking for.

To send goods abroad, it is necessary to contact a freight forwarder or a customs agent (it would be useful if they had a correspondent in the country of origin and in the country of destination), so that they can inform you of the procedures, documents, rates and budget and are in charge of organising the entire shipment to the place of delivery.

Look for a freight forwarder or customs agent who adheres to the quality mark of the Port of Barcelona, Efficiency Network, since they comply with the quality standards defined by our technical department.

To advise you on the procedures and costs to collect your goods, we recommend that you contact a logistics operator. In principle, the seller in the country of origin should have one, which should tell you which correspondent (or collaborating company) it has in Barcelona.

If your goods do not fill an entire container and share one with other buyers, it will leave the Port of Barcelona towards the operator's warehouse, which will open it, take out the goods and distribute them among the different clients.

For this reason, it is advisable that you consult your seller at origin as to which Barcelona company will deliver the container to you. Thus, by contacting the Barcelona company, you will be able to request an estimate of the total expenses and avoid surprises upon the arrival of the container. This same operator will be in charge of carrying out the customs procedures and the delivery of the goods.

To carry out this operation, you should contact the following customs agents who perform this type of shipment, to be informed of the costs and procedures.

• Ángel Lamelas: +34 932 984 436, angel@taancomerc.com
• Antonio Llobet: +34 933 426 018, llobet@aduanasllobet.com

To find out if your goods have arrived at the port, you must provide us with the registration number of the container. This is made up of 4 letters (the last one is a U) + 6 numbers + a control digit.

When you have the aforementioned information, send an email to sac@portdebarcelona.cat so that we can tell you if the goods are in the port and, if so, where they are located.

Remember that this address is active during SAC business hours (Monday to Thursday, from 8:00 to 17:00, Friday, before holidays, and in August, from 8:00 to 15:00).

The Port of Barcelona offers its customers the regular lines search engine. If you perform the "Advanced Search" indicating the geographical area, country and port of origin or destination as well as the circuit (import or export) a list of lines from the Port of Barcelona opens. To contact the companies just click on "Consignee" and the contact telephone number will appear.

From the Port of Barcelona website, in the regular lines section, you can find out which companies operate with the port of your choice, classified according to the type of operation you want to carry out (transport of goods, passengers, vehicles, etc.).

In addition, you will find information on stopovers and the capacity of the ships of the line.

Once the search is complete, a list will appear with the consignees that perform said service, to obtain more information you must click on "Consignee" and a tab will open with its contact details.

If you do not find operators among the selected sites, you can consult the nearest ports and carry out additional transport by road or train from there.

The Port of Barcelona offers its customers the CTA - Container Tracking Application so they can track their containers in real time, 24/7, during their passage through the Port of Barcelona.

In the following link you will find all the functionalities of the tool, as well as the option to register: https://appcta.portdebarcelona.cat/

Goods may be in the terminals without being assigned a customs destination for a maximum of 90 days.

Dispatched goods can be in the terminal for as long as desired.

In both cases it must be taken into account that after the first 5 days from the unloading of the container, jobs start to be generated.

You can consult the rates here.

The procedure for you to download the inspection label of a container directly from the Sostrat website is as follows:

1. Access the page sostrat.portdebarcelona.cat

2. Choose the public option “Inspection label query”.

3. Once chosen, a screen appears in which you must enter the following information:

• License plate of the container.
• NIF of any of the companies involved (consignee, agent, freight forwarder , etc.).
• Request number: this is not the inspection number. The request number appears as “Result No.” in the “recognition result”. Only the numbers after the year are of interest. Example: B2018475.

The label will be printed bilingually in English/Spanish or English/Catalan, depending on the request language previously chosen.

To obtain photographs of an inspection, it is necessary to request them by sending an email to the following address: sac@portdebarcelona.cat

Remember that this address is active from Monday to Friday, from 8:00 to 17:00.

This document details the billing criteria for the PIF Area: BILLING RATES IN THE PIF AREA 29.11.2018 PIF AREA.

The public transport lines that connect Barcelona city with the port territory are:

• Line 88 from the Paral-lel metro station passing through Muelle de Álvarez de la Campa to the ZAL and Riu Vell metro station.
• Line 89 from the Paral-lel metro station to the ZAL Prat (PIF) and the BEST terminal, with an express route in the Port.

he operating hours of the facility as of February 16 are divided into two shifts:

• MORNING: from 9:00 a.m. to 2:00 p.m.
• AFTERNOON: from 15 to 17 hours

The address is Dique Sur - Sector 12 - 08820 El Prat del Llobregat.

On January 1, 2023, the tax on non-reusable plastic packaging came into force and we provide relevant information about it below.

• Summary document of the law elaborated by Guiex Consultors: Circular Law 7 2022
• BOE "Law 7/2022, of April 8, on waste and contaminated soils for a circular economy": Law 7_2022
• Link to the Tax Agency where you can make queries about this tax and where you will also find reference documentation.
• Model of letter of use and destination for tax exemption: Letter of use and destination for the exemption

Everything you need to know about exporting or importing to the European Union (tariffs and taxes, rules of origin, product requirements, customs procedures and trade barriers) can be found at the following link:

https://trade.ec.europa.eu/access-to-markets/en/home

On the TAXUD TARIC Consultation page (europa.eu), you can find the information applicable to the goods, classification and origin.

Customs legislation does not place restrictions on the means of transport, so in order to be informed about the possibility of importing or exporting a certain product by sea, it is necessary to consult about the legal basis.

In order to pick up or deliver dangerous goods in the port area, it is necessary to have a valid authorization for the entry/exit of dangerous goods issued by the Port Authority of Barcelona, together with the Capitanía Maritima de Barcelona.

This authorization must be requested by the consignee agent of the goods at the Dangerous Goods Department of the Port of Barcelona.

Once the consignee of the goods makes the request, the Dangerous Goods Department (MMPP) responds within office hours (Monday to Thursday from 08:30 to 17:00 and Fridays from 8:00 to 15:00 hours). Contact: 93 298 61 16 or mercancíaspeligrosas@portdebarcelona.cat.

This authorization specifies in detail the validity and safety conditions for this transport.

If you had an incidence in the entry/exit of MMPP outside office hours should contact the Control Center (900 100 852 or centre.control@portdebarcelona.cat), and follow the instructions that the operator indicates.

Special cases:

• If the current authorization expires it is necessary for the consignee to replace it and make the pertinent changes to update it.
• If the dangerous goods are MPAR (High Risk Dangerous Goods) the consignee must request the authorization of admission of MMPP and make sure with the Terminal that the transport will be in place at the time of loading or unloading of the unit.

You can contact the following logistics zones to find out which companies provide this service:

ZAL - LOGISTICS ACTIVITIES ZONE - info@zal.es

FREE TRADE ZONE CONSORTIUM - czfb@zfbarcelona.es

Incoterms are rules developed by the International Chamber of Commerce, which are used in international sales contracts. These terms are used to determine at what point in the purchase the risk over the goods and the responsibilities of the buyer and the seller occur. Even though it is voluntary, most international transactions are governed by the rules established in the Incoterms.

In este enlace the classification of the different Incoterms is detailed.

Consultant Remigi Palmés details the answer in the following document: Misuse of FOB.

To adapt to the new situation, the consultant Marta Torrents proposes in the documento adjunto 20 steps to ensure your operations. 

In the following infographic, 'Origen Mercaderies', consultant Marta Torrents details some aspects to take into account.

In the following link you will find the database of the Directorate General for Taxation and Customs Union of the European Commission where you can consult the TARIC code of the goods.

https://www.mapa.gob.es/fr/ministerio/planes-estrategias/lineas-estrategicas-para-la-internacionalizacion-del-sector-agroalimentario/consultaaranceles.aspx

The TARIC code is the integrated tariff code of the European Community assigned to the tariff classification of a good. The TARIC is integrated for the tariff nomenclature (composed of chapters, headings and subheadings) and the customs duties (the charge assigned to each of the headings and subheadings).

In this link you can consult the agreements that the European Union has with other countries.

If you are the last authorised company in a telematic transport order and you are registered with the Port Authority, being AG you can make the reservation through http://bcnbookingsystem.es   

If you have more questions about this, check the questions and answers document at the following link.

In this link of the web page of Puertos del Estado you will be able to find predictive and real time information of swell, sea level, wind, temperature, currents, etc.

APM Terminals opens for land operations from Monday to Friday from 6:00 to 2:00 (the following day) and Saturdays from 8:00 to 14:00.

Holidays when there are no land or land operations nor maritime are:

• 1 January.
• 1 May.
• 25 December.

You can find more information at http://www.apmterminals.com/es/barcelona

The BEST terminal is open for land operations from Monday to Friday from 6:00 to 2:00 (the following day) and Saturdays from 8:00 to 14:00.

Holidays when there are no operations neither land nor sea are:

• 1 January.
• 1 May.
• 25 December.

You can find more information at http://www.best.com.es/es/.

The PORT NOU terminal is open from Monday to Friday from 8:00 to 20:00. Public holidays are the same as those in the city of Barcelona.

In este enlace you can consult the map of the accesses to the Port and to the different terminals.

It is a free electronic mailbox service designed to facilitate the temporary deposit of documents, seals, etc. offered by the Port of Barcelona throughout the Port Community.

The SMART POINT PORT DE BARCELONA is located in front of the truck parking facilities of the TIR: https://goo.gl/maps/J5wNqnioPuHqxiCA9

In order to make use of this service you only have to install the APP in your cell phone and register as a user (we attach a user manual). In case of doubts you can contact MAYORDOMO, the company which manages the equipment: Telephone: 93 112 67 57 E-mail: hola@smartpoint.ai

For further information and for any doubt or query you can contact us by e-mail 
at ci-sau@portdebarcelona.cat or by telephone at 93 298 60 66.

You will find the entrance and exit accesses to the port area in this link.

APM Terminals invoiced the VGM as follows:

1. If the request is received before the container enters the facilities or during the first 24 hours: 22,06€.

2. If the request is received after these 24 hours: 60,03€.

Below you will find detailed information on the VGMM APGM Terminals Barcelona 2023 Rates and Conditions - Spanish

BEST invoices the following concepts related to the VGM:

If weighing is requested at the terminal before the arrival of the container, the service will have an associated cost of 23,37€.

2. If the weighing is requested once the container is already at the terminal: 53,65 €.

3. If the verified weight is communicated after the first 24 hours of the actual entry of the container, or is received during the 6 hours prior to the start of operations of the vessel: 37,56€.

Below you will find detailed information on the VGM PROCEDURE IN BEST, as well as the Weighing Rates Terminal Catalunya 2023.

In the PORT-NOU Terminal the VGM procedure has two methods of application:

Invoicing to the shipowner, if it is contemplated in the service provision contract between Terminal Port-Nou and this shipowner.
Invoicing directly to the shipper, if the VGM service is not included in this contract.
As a guideline, the average rate is 16,79€/container.

In order to deliver or remove a container from the terminals or warehouses of the Port of Barcelona, the carrier, who is not a Portic client or does not have the agreed key for telematic management, needs to have a PINCODE. You can see the procedure in carrier guide.

For more information regarding carriers and companies you can contact CISAU at the following email address cisau@portdebarcelona.cat.

You can check the accesses to the Port here.

You can find warehouses and warehouses for rent in the Logistics Activities Zone (ZAL) and in the Zona Franca Consortium.

The following companies offer the sale of containers, among their services:

• Zarzoso i Catasús. Tel.: 934 790 606 – comercial@zarca.es
• Progeco. Tel.: 636 172 377 – viliam.koudelka@progecobcn.com

To obtain this information you must send an email to sau@portdebarcelona.cat or call 93 298 60 00.

You can also check the information on the Port of Barcelona website:

• Ferris
• Ferries
• Cruises
• Arrivals and departures

• January: 1st and 6th
• March: 29th
• April: 1st
• May: 1st and 20th
• June: 24th
• August: 15th
• September: 11th and 24th
• October: 12th
• November: 1st
• December: 6th, 25th and 26th

In the following link you have all the information for sending resumes: seleccio@portdebarcelona.cat