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All the people who work in the Port of Barcelona —its human capital— are a strategic factor for port development in all areas. That is why it is essential to guarantee their well-being, their health and the development of their skills and abilities.
All the activities carried out in the port area are important for organisations and users relying on the services of the Port of Barcelona, and for the surrounding metropolitan area.
The APB staff has the following characteristics:
APB staff
%
women and 30% hold managerial positions
%
men
During this year, the Port of Barcelona approved the 2020-2022 Equality Plan, a document that aims to reinforce the values that govern the behaviour of the organisation: commitment to people, ethical and professional management, customer orientation, social responsibility and innovation.
The covid-19 crisis and the implicit uncertain and changing environment has posed a challenge at every level and has required mechanisms and instruments to facilitate adaptation and change.
Internal Communication designed and developed a specific communication strategy during the months of lockdown, under the motto “Closer than ever”.
After the first lockdown, another series of visual and audiovisual materials (infographics and videos) was developed to inform staff of return protocols and all protection measures implemented to ensure that staff also felt safe and well accompanied during this period.
In 2020 the People Directorate unveiled the new training and learning policies to the organisation. These policies attempt to adapt as much as possible to the new context of constant change and new ways of doing things that modify the way we work.
The Port Authority organised 196 training actions in 2020 with a total of 421 training groups.
training actions
,276
participants
,397
hours
.60
average satisfaction score
participants
companies
participants
training activities
participants in technical visits
The Medical Services of Barcelona Port Authority (APB) attend to 1,488 people that include the entity's active and retired workers, and their relatives.
POTENTIAL USERS OF APB MEDICAL SERVICES, 2020
HEALTHCARE WORK OF APB MEDICAL SERVICES, 2020
During the first lockdown, prevention actions focused on assessing the risk of essential services against SARS-CoV-2, in order to adopt the necessary prevention measures at all times.
In a subsequent phase, work was undertaken to take the necessary measures to allow a return to work after the full lockdown was lifted.
The third stage, up to the end of the year, had telework as the most important organisational measure.
medical examinations
ELISA test
PCR studies
The Port of Barcelona must guarantee the security of the people, goods, areas and facilities in its physical environment. Barcelona Port Authority Corporate Security area coordinates the forces, services and units responsible for this security at all levels.
Almost all indicators fell as a result of the restrictions linked to the covid-19 pandemic, declining vehicles and people traffic, especially tourists.
accidents (-43%)
traffic violations reports (-4%)
criminal proceedings (-6%)
administrative acts, 40% were for confiscation of products peddled on the street (-78%)
Ten risk assessments and security plans for port facilities affected by Regulation 725/2004/EC were validated and approved in compliance with port security regulations in 2020.
As a designated operator and critical infrastructure, the Port of Barcelona has had to apply exceptional measures as a result of the declaration of the state of state alarm caused by the covid-19 pandemic and the measures established for lockdown and strict mobility restrictions:
Coordination with the National Centre for Critical Infrastructure Protection (CNPIC).
The corresponding own accreditations to justify the mobility of its staff and external subcontractors.
PORT SECURITY MEASURES, 2018-2020
132 permits were authorised for acts, events and filming and there were 4,926 complaints processed under the Services and Police regulations.
During 2020, under the Collaboration agreement with Barcelona City Council in matters of civil protection, fire prevention and extinction and rescue:
A contract was signed for the supply of a lifeboat (BS-3)
Procedures began to supply a new J-25 multilift container vehicle for Barcelona Fire Brigade.
Regarding management of dangerous goods, his year there were 146,317 authorisations, with a total of 685,115 tonnes (-21%) of containerised dangerous goods managed and 11,752,893 tonnes of bulk (-18%).
The Port of Barcelona seeks to have a say in the main international port sector organisations to be able to closely monitor the progress of the sector and to take decisions to influence it.
European Sea Ports Organisation (ESPO)
Member of the Executive Committee.
Chair of the Port Governance Committee.
Member of the following committees: Sustainable development; Intermodality, logistics and Industry; Trade Facilitation, Customs and Security; Economic and Statistical Analysis, and participation in the network on port ferry and cruise ship policy.
Within the ESPO, the Port is following closely the actions of the European Commission regarding transport and sustainable development of ports.
International Association of Ports and Harbours (IAPH)
Santiago Garcia-Milan, Deputy General Manager for Strategy and Commercial of the Port of Barcelona, continued his third term as president of the IAPH.
The IAPH is the only forum recognised as a global spokesperson for the port sector, and its ports bring together around 80% of global container traffic and more than 60% by weight.
World Ports Climate Action Program
Promoted the initiative along with ports of Hamburg, Antwerp, Los Angeles, Long Beach, Vancouver and Rotterdam.
They promote projects to combat global warming, focusing on the efficiency of supply chains with digital tools; common regulatory approaches; supplying renewable energy to ships while at port; developing low-carbon fuels, and the full decarbonisation of cargo handling facilities in ports. The Port of Barcelona chairs Working Group 3, which focuses on the onshore power supply (OPS) of renewable energy to ships while at port. In 2020, the Port conducted a comparative study of the various OPS solutions currently implemented in the world’s ports and presented its conclusions through a Google Earth-based application.
Intermed
A founding member of the association, comprising the ports of Barcelona, Genoa and Marseilles.
MEDports Association
Vice-presidency of the association
Presidency of the Port Training and Knowledge Committee.
Comprises twenty ports and port organisations from both shores of the Mediterranean.
Aims: to foster cooperation among Mediterranean ports; to address the new challenges of international trade and logistics; and to highlight the central place of the Mediterranean in the new international trade flows.
In 2020, the Port held two online meetings of the committee it chairs and helped to make progress in the projects that the committee is developing, including the study on the professional profiles that will be most in demand in the future by the Mediterranean port authorities.
Medcruise
Active member of the association.
It has taken part in all the assemblies and working groups organised by the Association of Mediterranean Cruise Ports.
> Association Internationale Villes et Ports (AIVP)
> Association of European Vehicle Logistics
> Association of the Mediterranean Chambers of Commerce and Industry (ASCAME)
> Coffee Federation, European Intermodal Association
> FERRMED
> Interferry
> World Association for Waterborne Transport Infrastructure (PIANC).
Together with Catalonia Trade & Investment (ACCIO) and Barcelona City Council, the Port of Barcelona is promoting the BARCELOC–Barcelona European Logistics Center initiative, aimed at promoting Barcelona for attracting multi-country distribution centres from companies in sectors such as automotive, fashion, chemical industry, e-commerce, but also more emerging sectors such as renewable energy and electric mobility.
In Spain, the Port of Barcelona is a member or participates in the following associations:
Spanish Association for the Promotion of Short Sea Shipping (TMCD)
Spanish Coffee Federation (FEC-ANCAFE)
Barcelona Logistic Centre AEEPB
Spanish Association of Natural Gas for Mobility (GASNAM)
Barcelona-Catalonia Logistic Centre (BCL)
The outbreak of the covid-19 pandemic during the first quarter of 2020 and the consequent health, economic and social crisis have affected the normal running of the Port of Barcelona. The Communication Department quickly adapted to the new situation, providing companies and society with the necessary information to be able to maintain their usual activity as normally as possible.
Continued its exhaustive and tireless communication with the media and social networks to communicate what the Port of Barcelona has done at any given time to help overcome the impact of covid-19.
One example of a tool used was the video series "Jo treballo per a tu" [I work for you]“ (#QuedataCasa #TreballemXaTu).
SOCIAL MEDIA
The Port of Barcelona also continued to support social initiatives, more important than ever in a pandemic year, and to write about them. In this way, it worked alongside entities such as Stella Maris, with the Crew Safe programme to ensure safe crew changes, or the Barcelona Food Bank and Solidarity Container initiatives.
The Public Relations and Protocol department of Barcelona Port Authority coordinates efforts to receive business and institutional visits and provides protocol advice to other departments in activities such as meetings, conferences, forums, congresses, fairs and trade missions.
ACTIVITIES DEP. PUBLIC RELATIONS AND PROTOCOL 2020
The Port of Barcelona is promoting a wide-ranging and inclusive cultural project, which aims to strengthen the relationship between the Port and the city, playing a key role in disseminating its heritage and performing cultural activities, many with the support and cooperation of other cultural and social entities. Two relevant actions by the Department of Cultural Heritage in 2020 were:
The virtual exhibition “FOTOFars. A look at lighthouses through contemporary photography”
Mural for the Rights of the Child, activity promoted by the Port of Barcelona and involving the cooperation of the artist Carme Soler Vendrell and the Maritime Museum of Barcelona.
In 2020 the Customer Care Service (SAC) provided a customised response to 1,223 enquiries and claims concerning inspections, fees and traceability concerning the passage of goods
claims
queries issued
communications to customers
As part of its social sustainability policies, the Port of Barcelona promotes actions aimed at society at large and at the Port Community, or certain groups. These are some of the most important actions in 2020:
The fifteenth edition of the Port of Barcelona Solidarity Container.
The Christmas at the Port.
Christmas toy collection campaign.
Sixth Nordic walking Marina Walktrain.
The Business Development Department launched the Transform 4.0.
A study that identifies the most requested professional profiles.
International Labour Day.
Every evening during the lockdown, ships berthed in the Port of Barcelona sounded their sirens to pay tribute to the work of the health sector.
International Women's Day.
The Second Day to Promote Dual Vocational Training (VT) itineraries in the port-logistics field.
31 workers with some kind of physical or mental disability also contributed to port activity through the cooperation with two foundations.
Apostolate of the Sea - Stella Maris
The Stella Maris Barcelona Apostolate of the Sea Centre continued to offer its services of assistance and legal and employment advice to crews calling at the Catalan capital. Its centre in the Port of Barcelona had to close its doors under the state of alarm declared due to the pandemic and the crews were able to go ashore.
The Port of Barcelona's Welfare Committee
The activities held in 2020 included:
33rd Seafarers' Day.
CrewSafe programme.
The spaces of the Port of Barcelona known as the citizen port are managed by the Gerència Urbanística Port Vell.
Given the special situation produced by the pandemic, in 2020 these areas had an unusually low occupancy. The events, with monitoring of the safety measures imposed, included:
The festivities of Saint Mercè
The festivities of Saint Eulàlia
Christmas at the Port
The Copa Nadal
The Raluy Legacy Circus