DEVELOPMENT AND INTERNAL COMMUNICATION

INTERNAL COMMUNICATION

The digitisation of processes and communication tools over recent years has allowed progress in achieving the goal of closer, more accessible and collaborative communication between the people who make up the organisation.

This backbone of the activity of the Development and Internal Communications department since 2016 has yielded very positive results, particularly in the field of participation in the corporate Intranet. Between 2014 (the last year of validity of the previous Intranet) and 2016, the number of sessions started has risen from 90,856 to 213,099.

Two key projects have enabled us to achieve these results. On the one hand, the implementation of the Social Analytics tool, which made it possible to foster the types of content that are most valued by the organisation, and to improve others. On the other hand, creating a mobile application, available for iOS and Android, addressed a need typical of the current situation.

In spite of advances in the new technologies, this year we continued working to ensure that face-to-face communication remains the basis for consolidating interpersonal relations. In this regard, we performed specific actions targeting internal audiences, as well as other, more general ones, to consolidate interpersonal relations and improve their knowledge of port business.

Good examples of both these actions were the visits to port facilities aimed at new staff or the open days for the deployment of the third Strategic Plan aimed at various sub-directorates of the company.

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TRAINING

A total of 330 training activities carried out in 2016, aimed at worker groups and individual employees.

Training Plan (TP) Training (1) Students (2) Satisfaction Training hours (3)
Public Management TP 3 18 8.65 159.50
Digital Skills and Innovation TP 6 32 8.73 442.00
Sustainability TP 7 8 84 277.00
Port police TP 38 213 8,05 4,363.50
Languages TP 139 237 9,15 4,554.50
Specific TP 40 171 8,36 1,198.50
Skills TP 88 141 7.73 3,933.00
Managers TP 9 57 9.10 974.00
TOTAL 330 933 8.58 15,902.00

(1) total number of students who completed training activities
(2) number of hours for each activity per number of students who completed activities
(3) these data correspond to training activities started and completed in 2016. However it is worth pointing out that 12 training activities that were started in 2015 were completed in 2016 and that 38 training activities that were started remain open and are scheduled for completion in 2017 and 2018.

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At the start of this year, the plans comprising the organisation's training strategy were redefined and have been extended to eight. Three new lines of work were begun. Although they were already generally worked on, it was considered that they had sufficient personality to be able to frame the actions within a plan.

Public administration Training Plan

Responds to the common goal of responsible and efficient public management. Thus, work has been undertaken to provide training in law and transparency in staff recruitment at port authorities.

Training Plan in digital skills and innovation

Created in accordance with all the digital transformation projects on which work is ongoing, which involves actions related to new digital trends and tools.

Sustainability Training plan

Directly related to the organisation's strategic objective of growing sustainably, which includes fostering actions on the environment, equality, ethics and risk prevention.

Port Police training,

Work has continued in conjunction with the Institute of Public Safety of Catalonia with the ongoing training plan and the stopover training. Corporal and subinspector courses were also held.

Language training

We have maintained the strategy of small group sizes with a similar level of language skills and common work themes and areas. This is one of the most highly-valued ongoing training activities.

Management Development Training Plan

Work has continued change management and personal effectiveness both collective and individual actions.

Others

As every year, we have also addressed needs for functional training, particularly aimed at updating knowledge or awareness of new tools such as training on the new recruitment application, the library/archive and Portafirmas, etc.

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